It is preferred DiamondMM and Cyberlink do this for us. I'm attempting to find the most current 64-bit Conexant Polaris drivers to determine if will fix the video. Talking to DiamondMM technical support and passing along my research thus far, have had little or no feedback on what to do next.īottomline is there is no upgrade path in place to a more current version of Power Director and DiamondMM doesn't seem to offer up any fixes at this time. I loaded up a 3rd-party capture tool and got the same results from Power Director 17. gratis Battle Points Diamonds and iOS End of Software Update for iOS v3. Through them, we have determined its the Conexant Polaris video driver is the problem. 5 Update is now released on the beta server, and testers can download it to try. I do have to commend Cyberlink technical support for they have been most helpful and responsive to my issues.

I downloaded the 30 day trial of Power Director 17 Ultra thinking it would fix a number of issues only to find VC500 doesn't work at all. So checking out Cyberlink for a fix, I discovered a more current version of PowerDirector was available. (and even then PowerDirector 12 crashes or doesn't import back what was just exported.) For each tape I wanted to transfer, I had to manually reinsert the USB connector into my computer so that Windows would recognize the VC500 device. 1: Diamond VC500 USB 2.0 One Touch VHS to DVD Video Capture Device 9.6 9.1 9.7 2: DIGITNOW Video Capture Card Device, USB2.0 Adapter Audio Grabber VHS VCR TV to 9.5 9.0 9.6 3: DIGITNOW USB 2.0. They may be related to your problem, but here are everyone who has purchase this product.įirst, I can say I can transfer VHS tapes to PC (Windows 10) with some success if I decide to export the file types to MP4 using TV Signal input. I download the manual, current USB driver, EzGrabber capture software and Arcsoft ShowBiz. I've had a number of support tickets into both Diamond Multimedia (VC500) and Cyberlink (PowerDirector) to resolve a number of my issuses. Diamond Vc500 One Touch Video Capture Device - CNET Download. I've had major issuses with the VC500 USB cable and PowerDirector 12 package. Diamond VC500 USB 2.0 One Touch VHS to DVD Video Capture Device with Easy to use Software, Convert, Edit and Save to Digital Files For Win7, Win8 Win10.

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